Shipping & Fulfillment Policies
How is my package delivered?
All packages are delivered via Untracked Lettermail or Canada Post with Tracking depending on which option you choose. The courier delivers between Monday and Friday. There is no courier service on the weekends.
How much will I pay for shipping?
If your order is above $100 CAD, shipping is free. Any order totalling below $100 CAD, you will pay a standard shipping rate based on your location. All prices for shipping are in CAD.
How long until I receive my items?
If the items you ordered are in stock, we will need 2-3 days for processing your order. This means that in most circumstances you will get your order no later than 2 days after shipping. However in certain circumstances beyond our control, you may experience delays.
If the items you ordered are not in stock in our shop, then it takes about 2-3 weeks to get it to you, provided the item is in stock with our supplier. If this is not the case, we will provide you with an estimated delivery time.
How will I know the delivery time?
As soon as the order is ready to be shipped, you will get a tracking code which will provide you with an ETA. For untracked items, please anticipate 1.5-2 weeks for delivery.
If I buy several items, will they be delivered together?
If you order more than one item, we will do our best to send everything together. We like to consider the environment, so if you are not in a hurry for a specific item, we will send everything in one shipment once we have the complete order ready (unless there is an item with an extraordinary delivery time).
If you have any further questions regarding shipping or any other subject, please feel free to contact us and we will be happy to assist you.